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Service hours: 24/7 |
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For calls within Vietnam: 1900 1100 |
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For calls from outside Vietnam: +84 24 38320320 |
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Support for tickets purchased on the website/app: |
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General support: telesales@vietnamairlines.com |
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Is the new cabin baggage policy applicable to all fare classes, or only to Economy Class?
This policy applies to Economy Class and Premium Economy Class. The cabin baggage allowance for Business Class remains unchanged and follows the current standard.
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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