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Service hours: 24/7 |
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For calls within Vietnam: 1900 1100 |
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For calls from outside Vietnam: +84 24 38320320 |
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Support for tickets purchased on the website/app: |
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General support: telesales@vietnamairlines.com |
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Will Vietnam Airlines consider adjusting the checked baggage allowance to compensate for the reduced cabin baggage?
The current checked baggage allowance under the piece concept has already increased and is comparable to—or even higher than—that of other airlines. Therefore, there are no plans to adjust it at this time.
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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